Refund policy

Please inspect your items upon delivery. While we take every precaution to ensure product quality, should any of the following issues occur, please contact us via email or phone.

● If the item you received differs from the item you ordered.
●If the item is soiled or damaged.

For the reasons listed above, please contact our customer service within 7 days of receiving the item. If we determine that the item is eligible for return or exchange, we will provide return instructions. For returns within Japan, we will cover the return shipping cost using the method specified by us, provided that the return has been approved by us in advance. For international returns, customers are responsible for the return shipping cost. We will exchange eligible items free of charge. Unauthorized returns will not be accepted. We do not accept returns, exchanges, or cancellations for reasons attributable to the customer.

If we are unable to provide a replacement item, we will issue a refund to the original payment method within 10 days after receiving and inspecting the returned item.